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Mark Dobronski vs. Rocket Mortgage: The TCPA Arbitration Fight

A recent federal court decision involving Mark Dobronski and Rocket Mortgage, LLC has turned a seemingly straightforward TCPA lawsuit into a much more unusual dispute over one fundamental question:

Did Mark Dobronski actually submit the online mortgage lead that Rocket Mortgage says created an agreement to arbitrate his TCPA claims?

Rocket Mortgage says its records show that someone submitted the inquiry using Dobronski’s telephone number.

Dobronski says he did not submit it.

That disagreement matters because the online form allegedly contained both marketing consent and an arbitration agreement covering TCPA claims. The dispute is now focused on determining whether that agreement was ever formed in the first place.

The case is Dobronski v. Rocket Mortgage, LLC, No. 25-12798, 2026 WL 2296669 (E.D. Mich. Aug. 10, 2026), discussed by TCPAWorld in an article published August 11, 2026. (TCPAWorld)

The decision provides an important look at the intersection of TCPA litigation, online lead generation, arbitration agreements, digital evidence, and the Federal Arbitration Act.

What Is the Mark Dobronski Rocket Mortgage Case About?

The underlying dispute began with alleged calls to Dobronski’s cell phone.

According to the TCPAWorld account, Dobronski claimed that between August 11 and August 19, 2025, he received approximately 20 calls from the same number.

Each call allegedly rang once and disconnected before he could answer.

Dobronski then called the number back.

According to his account, the call reached an automated interactive voice response system identifying Rocket. He pressed 1 and was connected with an agent identified as Blake.

Dobronski says Blake told him Rocket was attempting to contact him about refinancing.

Dobronski allegedly responded that his telephone number was registered on the Do Not Call Registry, that he was not interested, and that Rocket should stop contacting him.

According to Dobronski, another call nevertheless came in during September 2025, followed by a text message from a Rocket loan officer. (TCPAWorld)

Those alleged communications became the basis for the TCPA dispute. However, Rocket Mortgage had a very different explanation for why Dobronski was being contacted.

Rocket Mortgage Says Dobronski Submitted an Online Lead

Rocket Mortgage submitted a declaration from a Principal Data Analyst concerning its records.

According to the declaration described by TCPAWorld, on or around August 11, 2025, a user at IP address 173.167.231.105 visited a Rocket website and submitted a mortgage inquiry.

The lead allegedly contained:

• The name “Test Testing”
• Dobronski’s telephone number
• A Michigan property
• A purchase-loan inquiry
• A requested loan amount of $250,000
• A subsequent click on “Confirm & continue”

Rocket’s position was therefore that the communications did not come out of nowhere.

The company had a digital lead record connecting Dobronski’s telephone number to a mortgage inquiry. (TCPAWorld)

But the lead record contained something potentially even more important than the telephone number.

It allegedly contained an arbitration agreement.

The Rocket Mortgage Arbitration Agreement

According to the court record as summarized by TCPAWorld, the disclosure immediately above the “Confirm & continue” button stated that clicking the button constituted agreement to the site’s Terms of Use.

Those Terms allegedly included an agreement to arbitrate TCPA claims.

The disclosure also allegedly provided consent to receive marketing calls and text messages, including communications even when a number appeared on a do-not-call list.

The Terms reportedly covered TCPA claims and similar state-law claims and were governed by the Federal Arbitration Act. (TCPAWorld)

That gave Rocket Mortgage a potentially significant defense.

If Dobronski actually completed the form, Rocket could argue that he agreed to resolve covered claims through arbitration rather than federal court litigation.

But there was a problem.

Dobronski says he never submitted the form.

Mark Dobronski Denies Submitting the Mortgage Form

Dobronski responded with a sworn declaration.

According to the TCPAWorld article, he denied:

• Submitting the mortgage inquiry himself
• Having anyone acting on his behalf submit it
• Using the identified IP address
• Using the name “Test Testing”
• Having an Ann Arbor residence
• Having Comcast internet service

Dobronski also challenged Rocket’s IP evidence.

He reportedly pointed to public IP lookup information associating the August IP address with a Comcast connection at the Humane Society in Ann Arbor.

Dobronski maintained that he had no Ann Arbor residence and no Comcast service. (TCPAWorld)

That created a direct factual conflict.

Rocket had business records.

Dobronski had sworn testimony saying those records did not reflect an online transaction he personally made.

And that conflict became critical to the arbitration question.

Rocket Mortgage Produced Another Lead Record

Rocket Mortgage did not rely solely on the August inquiry.

According to TCPAWorld, Rocket also submitted evidence involving another inquiry dated September 29, 2025.

The second lead allegedly contained:

• The same name
• The same telephone number
• The same state
• A different IP address

Rocket’s analyst reportedly testified that the company’s systems connected the two submissions to the same individual. (TCPAWorld)

From Rocket’s perspective, the second inquiry supported the company’s argument that the lead information was connected to Dobronski.

But Dobronski’s sworn denial remained.

The question therefore became whether Rocket had enough evidence to establish that Dobronski himself, or someone authorized to act for him, actually submitted the form.

Why the Court Did Not Immediately Send the TCPA Case to Arbitration

This is where the case becomes particularly important from a legal perspective.

The issue was not initially whether the arbitration provision was enforceable.

The first question was more basic:

Was there an arbitration agreement between these parties at all?

Magistrate Judge Altman treated Dobronski’s sworn declaration as competent evidence and concluded that there was a factual dispute concerning formation.

The magistrate judge determined that Rocket had not established that Dobronski himself entered into the arbitration agreement and recommended denying the motion to compel arbitration without prejudice. (TCPAWorld)

That did not necessarily end Rocket’s arbitration argument.

Instead, it meant that the factual dispute needed to be addressed.

Rocket Mortgage Wins an Important Procedural Battle

Rocket Mortgage objected to the proposed procedure.

Judge F. Kay Behm sustained Rocket’s objection and concluded that the court had to address the arbitration-formation question first.

The reason was Section 4 of the Federal Arbitration Act.

When the making of an arbitration agreement is disputed, the FAA requires the court to proceed to determine that issue.

The TCPAWorld article points to Sixth Circuit precedent including Southard v. Newcomb Oil Co. and Boykin v. Family Dollar Stores of Michigan, LLC in explaining why the arbitration-formation question takes priority. (TCPAWorld)

The Boykin decision is particularly important because, as described by TCPAWorld, the court should resolve whether the arbitration agreement was formed before moving into other issues, including the merits.

That changed the direction of the Dobronski litigation.

Arbitration First, Merits Later

Following Judge Behm’s ruling:

• Rocket’s motion to compel arbitration was denied without prejudice.
• The first motion to dismiss was denied as moot.
• The second motion to dismiss was denied without prejudice.
• Other objections were overruled without prejudice.
• The case was placed in abeyance while targeted discovery proceeds.
• The parties are being directed toward a summary trial concerning formation of the alleged arbitration agreement. (TCPAWorld)

The critical question is now extremely narrow:

Did Dobronski, or someone acting on his behalf, submit the Rocket Mortgage form?

That question could determine what happens to the entire TCPA lawsuit.

What Happens If Rocket Mortgage Proves Dobronski Submitted the Form?

The procedural consequences could be significant.

According to TCPAWorld, Dobronski has not challenged the arbitration agreement on the basis that it is inherently unenforceable or that it does not cover his claims.

His central position is different:

He says he never entered into the transaction.

That means the formation question is potentially decisive.

If Rocket establishes that Dobronski personally submitted the form, or that an authorized person submitted it on his behalf, the arbitration provision could become enforceable against him, subject to the court’s ultimate findings.

The TCPA claims could then move toward arbitration rather than federal court litigation. (TCPAWorld)

The IP Address Evidence Became a Problem

One of the most interesting aspects of the Rocket Mortgage TCPA lawsuit is the role of the IP address.

An IP address can provide useful evidence about where an internet connection originated.

But it does not necessarily identify the individual sitting behind the device.

That distinction matters here.

Rocket had an IP address associated with the alleged submission.

Dobronski countered with information suggesting that the address was associated with a Comcast connection at a Humane Society location in Ann Arbor, while denying any connection to that location or internet provider.

That created an evidentiary problem.

TCPAWorld characterizes IP geolocation as “soft evidence” and suggests that defendants relying on online lead records should preserve more comprehensive digital evidence. (TCPAWorld)

What Evidence Could Strengthen an Online Lead Defense?

The case highlights several categories of digital evidence that may be important in future TCPA online lead disputes.

TCPAWorld specifically points to evidence such as:

Device fingerprints
Session recordings
TrustedForm certificates
Jornaya records
Precise timestamps
Other evidence capable of connecting an actual person to the online activity

The distinction is important.

A lead record can show:

A telephone number was entered.

But a stronger evidentiary record may help answer:

Who actually entered the telephone number?

That is the question Rocket Mortgage now has to address.

Why a Sworn Denial Matters in TCPA Arbitration Cases

Another important takeaway involves the effect of a plaintiff’s sworn declaration.

TCPAWorld cites Bazemore v. Papa John’s USA, Inc., 74 F.4th 795 (6th Cir. 2023) when discussing the significance of sworn testimony disputing contract formation. (TCPAWorld)

The lesson is that defendants should not assume that clean business records automatically eliminate a formation dispute.

If a plaintiff provides competent sworn evidence saying:

“I never submitted this form,”

the court may have to resolve that factual dispute before compelling arbitration.

That does not mean a sworn denial automatically defeats arbitration.

It means the defendant may have to produce enough evidence to establish the agreement’s formation.

The Discovery Dispute in the Dobronski Case

The arbitration question was not the only procedural disagreement.

According to TCPAWorld, Dobronski attempted through his response briefing to restrict Rocket’s discovery concerning his online activity while seeking broader discovery from Rocket.

The court rejected that approach.

Among the issues identified were the lack of a demonstrated Rule 26(f) conference, procedural problems, and arguments that had not been properly presented.

The court instructed the parties to confer in good faith and resolve straightforward discovery matters before involving the court. (TCPAWorld)

That may appear secondary compared with the arbitration issue, but it reinforces another lesson from the case:

Discovery strategy matters, particularly when the court has specifically narrowed the dispute to a threshold factual question.

Rocket Mortgage Did Not Get Arbitration Yet, But It Still Improved Its Position

At first glance, Rocket Mortgage’s denial without prejudice might look like a loss.

It isn’t necessarily one.

The court did not permanently reject Rocket’s arbitration theory.

Instead, the court placed the merits on hold and ordered the parties to focus on formation.

That means Rocket has another opportunity to establish that an arbitration agreement was actually created.

The company’s motions remain positioned for potential renewal after the threshold question is resolved.

This is why the case is particularly interesting for Rocket Mortgage arbitration and TCPA defense strategy.

A defendant can lose an immediate motion to compel arbitration while still achieving a significant procedural advantage.

What the Dobronski Case Means for TCPA Defendants

The case provides several practical lessons for companies defending TCPA lawsuits involving online leads.

1. Preserve More Than the Lead Record

A CRM entry or lead record may not be enough when the plaintiff denies submitting the form.

Preserving technical evidence that connects the user to the transaction can become critical.

2. IP Addresses Are Not the Whole Story

An IP address identifies a network connection, not necessarily a particular human being.

Additional technical evidence can make the connection much stronger.

3. Preserve Consent Evidence

If an arbitration agreement or marketing consent appears immediately before a submission button, defendants should preserve evidence showing exactly what the user allegedly saw and accepted.

4. Formation Comes Before Enforcement

Before asking a court to enforce an arbitration agreement, a defendant may need to establish that the plaintiff actually entered into it.

5. Don’t Assume Arbitration Ends the Case Immediately

When formation is disputed, the case may require targeted discovery and potentially a factual determination before arbitration can proceed.

What the Dobronski Case Means for TCPA Plaintiffs

The case also carries lessons for plaintiffs.

A plaintiff challenging arbitration should understand that simply denying an online transaction does not necessarily end the matter.

The defendant may possess:

• Lead records
• Telephone numbers
• IP addresses
• Timestamps
• Multiple submissions
• Device information
• Session data
• Consent records

The more comprehensive the defendant’s technical evidence, the more difficult a simple denial may become.

At the same time, the Dobronski decision demonstrates why plaintiffs who genuinely did not submit an alleged lead may need to provide competent evidence supporting that position.

The dispute ultimately turns on evidence.

Why the Mark Dobronski Rocket Mortgage Dispute Matters

The significance of the case extends beyond the individual parties.

Online lead generation has become an important source of evidence in TCPA disputes.

Companies may rely on online forms to establish:

• Consumer interest
• Consent
• Telephone numbers
• Marketing authorization
• Arbitration agreements
• Terms of Use acceptance

But the Dobronski v. Rocket Mortgage dispute demonstrates that the existence of an electronic record does not necessarily answer every legal question.

The key issue may become identity.

Who submitted the information?

Who clicked the button?

Who accepted the Terms?

Who agreed to arbitration?

Those questions can become decisive when the plaintiff denies ever participating in the online transaction.

The Central Question: Did Dobronski Actually Submit the Form?

Everything now comes back to one factual dispute.

Rocket Mortgage says its records establish that a user submitted the lead using Dobronski’s telephone number.

Dobronski says he did not.

The August inquiry allegedly used the name “Testq Testing”, involved a Michigan property, requested a $250,000 purchase loan, and was associated with the disputed IP address.

A second September inquiry allegedly contained matching identifying information.

Dobronski disputes the connection.

The court has therefore ordered targeted discovery before the litigation moves forward.

Until that question is answered, the parties cannot simply bypass the formation issue and proceed directly to the underlying TCPA merits. (TCPAWorld)

Final Takeaway

The Mark Dobronski Rocket Mortgage dispute is ultimately a case about proof.

Dobronski alleges that Rocket repeatedly contacted his cell phone and continued contacting him after he allegedly requested that the calls stop.

Rocket Mortgage says its records show an online mortgage inquiry using Dobronski’s telephone number.

That inquiry allegedly contained an arbitration agreement and consent language covering TCPA-related communications.

Dobronski says he never submitted the form.

His sworn declaration was enough to create a factual dispute over whether the arbitration agreement was ever formed.

The federal court therefore did not simply send the Rocket Mortgage TCPA lawsuit to arbitration.

Instead, it placed the merits on hold and directed the parties toward targeted discovery and a factual determination concerning the formation of the agreement. (TCPAWorld)

For TCPA defendants, the lesson is clear:

Having a lead record is not necessarily the same as proving who created it.

For TCPA plaintiffs, the case demonstrates that a sworn denial can put contract formation directly at issue, but the ultimate outcome will depend on the evidence.

And for anyone following Mark Dobronski, Rocket Mortgage, TCPA arbitration, and online lead litigation, the next stage of this case could be more important than the initial motion itself.

The question is no longer simply whether Rocket Mortgage has an arbitration agreement.

The question is whether it can prove that Dobronski actually agreed to it.

Sources

Primary source: TCPAWorld: “NO FORM, NO FORUM: Rocket Mortgage Must Prove Dobronski Filled Out the Lead Before It Gets Arbitration”, published August 11, 2026. (TCPAWorld)

Case: Dobronski v. Rocket Mortgage, LLC, No. 25-12798, 2026 WL 2296669 (E.D. Mich. Aug. 10, 2026). (TCPAWorld)

Authorities discussed: Southard v. Newcomb Oil Co., No. 19-5187 (6th Cir. Nov. 12, 2019); Boykin v. Family Dollar Stores of Michigan, LLC, 3 F.4th 832 (6th Cir. 2021); and Bazemore v. Papa John’s USA, Inc., 74 F.4th 795 (6th Cir. 2023). (TCPAWorld)

SEO reference: Google’s current Search Essentials recommend using words people actually search for in prominent locations such as the title and main heading while keeping content helpful and people-first. (Google for Developers)

Disclaimer

This article is provided for informational and commentary purposes only.

Statements attributed to Mark Dobronski, Rocket Mortgage, attorneys, witnesses, or other participants are presented as allegations, arguments, testimony, or characterizations where appropriate. They should not automatically be treated as established facts.

The existence of a lawsuit, motion, declaration, discovery dispute, arbitration request, or court ruling does not establish that every allegation made by either party is true.

The descriptions of the alleged mortgage inquiries, IP address, name “Test Testing,” telephone number, property information, loan amount, consent language, and arbitration provision are based on the TCPAWorld report and the court proceedings described therein. The article does not independently establish who submitted the disputed forms.

At the time of the reported decision, the central factual question remained unresolved: whether Dobronski, or someone acting on his behalf, submitted the Rocket Mortgage inquiry.

Nothing in this article should be construed as a determination that any individual or company engaged in unlawful conduct unless and to the extent such conduct has been established by a competent court.